Christmas Delivery - Last Day for Orders
South Africa
Complimentary Collection from our V&A Boutique only - Wednesday 24th December 2025 10am to 5pm
Complimentary Local Same Day Delivery (Cape Town ONLY) - Tuesday 23rd December 2025 Order before 12pm | Orders over R5,000
R650 Local Same Day Delivery (Cape Town ONLY) - Tuesday 23rd December 2025 Order before 12pm | Orders under R5,000
R600 Local Same Day Delivery (Stellenbosch ONLY) - Tuesday 23rd December 2025 Order before 12pm | Orders under R5,000
Complimentary Local Delivery (Major Centres) - on all SA Orders Thursday 18 December 2025 Order before 12pm | Orders over R5,000
R200 Local Delivery (Major Centres) - on all SA Orders Thursday 18 December 2025 Order before 12pm | Orders under R5,000
Complimentary Regional Delivery (Major centres) on all SA Orders - Monday, 15th December 2025 Order before 12pm | Orders over R5,000
R245 Regional Delivery (Major centres) on all SA Orders - Monday, 15th December 2025 Order before 12pm | Orders under R5,000
R510 Regional Delivery (Farms & Game Reserves) on all SA Orders - Monday, 15th December 2025 Order before 12pm | Orders under R5,000
Quote- Remote Locations - Wednesday 10th December 2025 Order before 12pm
Please contact us for a Quote as the cost of delivery is dependent on your remote location
If your order is urgent, please contact us to confirm stock availability and delivery time frames.
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United States of America
Complimentary Standard Delivery ~ Friday 12th December 2025 (orders over R5,000)
R700.00 Standard Delivery ~ Monday 15th December 2025 (orders under R5,000)
Express service is not available after those dates. Any orders placed after this date may be delivered, but not guaranteed.
We ship using UPS, DHL or Fedex and duties and applicable taxes might incur to our clients.
Shipping rates are for the Continental US, and exclude island territories. Specific Shipping rates can be requested for these areas. Please contact us.
Disclaimer:
U.S. couriers are currently experiencing significant shipment delays due to the suspension of the de minimis rule, which previously allowed imports valued under $800 to enter the United States duty- and tax-free. As of August 29, 2025, all commercial shipments, regardless of value or origin, are now required to undergo full customs clearance and may be subject to duties or taxes.
As a result, international shipments may be subject to extended processing times, potential additional charges, and delivery delays beyond standard transit estimates. These delays are outside of our control, and we appreciate your understanding as U.S. customs authorities and courier services adjust to the new regulations.
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Canada
Complimentary Standard Delivery ~ Friday 5th December 2025 (orders over R5,000)
R700.00 Standard Delivery ~ Tuesday 9th December 2025 (orders under R5,000)
Express service is not available after those dates. Any orders placed after this date may be delivered, but not guaranteed.
We ship using UPS, DHL or Fedex and duties and applicable taxes might incur to our clients.
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United Kingdom
Complimentary Collection from our London Flagship Store - Wednesday 24th December 2025 (11am to 3pm)
Complimentary Standard Delivery on all UK Orders ~ Friday 19th December 2025
R450.00 Express UK Delivery Pre-12pm ~ Monday 22th December 2025 (order by 12pm)
HM Forces Mail - British Forces Post Office® (BFPO) – 17th November 2025
Please contact us for same day delivery in London
If your order is urgent, please contact us to confirm stock availability and delivery time frames.
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Europe
Complimentary Standard Delivery ~ Thursday 18th December 2025 (orders over R5,000)
R700.00 Standard Delivery ~ Thursday 18th December 2025 (orders under R5,000)
Express service is not available after those dates. Any orders placed after this date may be delivered, but not guaranteed.
We ship using UPS, DHL or Fedex and duties and applicable taxes might incur to our clients.
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Rest of World
Complimentary Standard Delivery ~ Friday 5th December 2024 (orders over R5,000)
R700.00 Standard Delivery ~ Friday 5th December 2024 (orders under R5,000)
We ship using UPS, DHL or FedEx and duties and applicable taxes might incur to our clients depending on their country of destination. Please contact us for more information.
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Out of Stock Items
If your selection is not in stock, we will inform you within 24 hours and an order will be placed that will be dispatched to you within four to six weeks.
Each piece is lovingly handmade in our studios in Zimbabwe and in Mauritius. We promise it will be worth the wait! The pieces are then packaged with great care and shipped to South Africa.
At Patrick Mavros, everything is charmingly human. Here nothing is automated.
If you shop at our online store, your order lands on Alexander Mavros’ desk and is given to Anthea to complete.
She personally selects your pieces, polishes it by hand, wrap it in our signature wrapping paper adorned with silver foil elephants, crowns it with a colourful silk bow, hand writes the optional gift message and prepares it for shipping.
All with care and sincere thanks for your support. Each owner of a Patrick Mavros piece is part of our wider family so please keep in touch as we love to hear what adventures it gets up to over the years.
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Returns
We hope that you are delighted with every order you receive from us, but if you need to return items to us for a refund or exchange you have 30 days to do so.
Please notify us of your intention to return your order to us, by emailing; southafrica@patrickmavros.com with full details of your order. We'll be happy to advise on the best way to proceed.
All items should be returned new, unused and in it's original Patrick Mavros packaging.
All successfully returned items will be credited to the card used when placing the order, less any shipping costs and any taxes.
Parcels are returned at your own cost, and it is advised that you obtain a certificate of postage, as we can only be responsible for your parcel once it has been received into our store.
Please note, items should not be returned to us without prior notice.
Shipping costs will be refunded for items that are incidentally delivered in a damaged or in a faulty condition, and for orders cancelled before dispatch under the Distance Selling Regulations (DSRs).
All orders should be returned to Patrick Mavros, Shop 7, The Alfred Mall, V & A Waterfront, Cape Town, 8001 or having the parcel couriered via Postnet to Postnet, to Postnet V&A Waterfront, S Arm Road, Shop G04, The Clock tower, Victoria & Alfred Waterfront, Cape Town, 8000. Please mention our phone number: Patrick Mavros +27(0) 71 780 7776
For additional help or queries regarding the returns process, simply contact us.
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Duties
Depending on which country we are sending your goods to you may incur import duties.